Refund policy
Online Returns:
- To initiate a return, email orders@interlinehardware.ca with your order number and details about the product you would like to return. We will provide instructions on how to proceed.
- Please allow up to 5 business days for our team to process your return.
- Online returns are subject to shipping fees.
General Returns:
- Returns must be made within a 30-day period.
- The original receipt is required.
- The original card or tender used for payment is required.
- Items must be in their original and unopened packaging.
- Final sale items are non-refundable.
Final Sale Items:
- Parts
- Special order / custom order items
- Building materials PPE, safety equipment, and heated wear
- Machinery
- Cutting tools and abrasives
- Outdoor power equipment (gas and electric powered)
- Aerosols and fluids